Technology help - online or in-home
No more frustrating tech problems. We provide friendly and reliable support for your tech needs.
We do all types of installations and setups.
- Computers
- Phones/Tablets
- Printers
- Wi-Fi networks
- Media streaming
- Home theatre
- TVs
- Installations
- Automation
- Security systems
- Repairs
- Computers
- Phones/Tablets
- Printers
- Wi-Fi networks
- Media streaming
- Home theatre
- TVs
- Installations
- Automation
- Security systems
- Repairs
- Computers
- Phones/Tablets
- Printers
- Wi-Fi networks
- Media streaming
- Home theatre
- TVs
- Installations
- Automation
- Security systems
- Repairs
- Computers
- Phones/Tablets
- Printers
- Wi-Fi networks
- Media streaming
- Home theatre
- TVs
- Installations
- Automation
- Security systems
- Repairs
Phone: 0468 48 7675
New customer offer!
Get $20 off your first booking — just mention HELLO20 when you book or call. That’s only $69 for your first in-home tech fix (normally $89).
How we can help you
Here are some of the common things we solve for our clients every day.
Networking
Install or upgrade a local network for your home or business.
Media server setup
All your media streaming needs sorted for happy bingeing on your favourite shows.
Parental controls
Kids getting too much screen time? We can help put limits in place.
Hardware upgrade
Outgrown storage or memory needs? Don't throw it out - upgrade!
Slow computer help
Is your computer running slow? We'll speed it up and make it feel like new again.
Virus & pop-up removal
We'll remove annoying pop-ups, viruses, and any other security threats to protect your information.
Wi-Fi & internet fixes
Can't connect to the internet? We'll troubleshoot your Wi-Fi and get you back online ASAP.
New device setup
We can set up your new computer, tablet, or smartphone and show you how to use it.
Printer problems
We can connect your printer to your computer or Wi-Fi and solve any printing issues.
Email & password help
Having trouble with your email or forgotten passwords? We can help you regain access.
Advisory
We can help you plan out your project and provide expert recommendations to achieve the best possible outcome.
Tutoring
We can provide hands-on training on how to use your tech. From using a device to coding and AI.
Getting help is easy as 1-2-3
We make the process simple and stress-free.
1. You call us
Simply give us a call, fill out the form, or chat on WhatsApp and describe your problem.
2. We come to you
We schedule a convenient time to visit you. No need to unplug anything or carry your heavy computer to a store.
3. We fix it
Our technicians will endeavour to solve the issue for you.
Our simple and competitive pricing
Service charge of $89* for the 1st hour (minimum),
then $36 for each half-hour block.
We charge super-low callout fees, providing you with great savings!
Enter your suburb below or use your location to quickly check the callout fee.
* Pricing applies to general tech support. Does not apply to specialist services. A 2% processing fee applies to card payments.
Callout Fee Calculator
Based in Springwood, NSW
Enter Your Location
Pricing Structure
- • Base fee: $0 (0-5km)
- • +$15 per additional 10km
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Why choose us?
We're more than just a tech repair service. We're your friendly, neigbourhood tech experts dedicated to making technology work for you.
- On-site or remote assistance
- Patient & friendly technicians
- Trustworthy & honest service
- Personalised, one-on-one help
- No fix, no fee guarantee*
About Zu & Michelle - A husband and wife team!
Zu has been tinkering with computers and all things tech since he was a boy, so it was no surprise that he went on to study IT at Griffith University.
What started as a childhood curiosity inevitably grew into a lifelong enjoyment in working with tech.
Over the past nearly two decades, Zu has built a broad and impressive career across advertising, software development, and website design, working on everything from creative digital solutions to complex technical systems. Along the way, he developed a reputation for being both highly skilled, reliable and down-to-earth.
Most recently, Zu is focusing on establishing Tech Fix IT as a tech solutions provider, catering to his local Blue Mountains community. In offering reliable, patient, and practical tech support, he helps individuals and small businesses with their everyday tech needs.
Michelle looks after all the behind-the-scenes essentials — from social media posts and bookings to day-to-day admin (because behind every great man...).
Apart from Tech Fix IT, Michelle enjoys her freelance work: she’s an incredible freelance writer and editor (and yes, available for your next writing project!) and in her free time, she’s either got her nose buried in a book or is out exploring the Blue Mountains she loves.
What our happy clients say
We're proud to be helping many people in our local Blue Mountains community.
"I was so frustrated with my new computer, but Zu was incredibly patient. He explained everything so clearly and now I can video call my grandkids easily!"
Barb S.
Springwood
Verified
"My internet was constantly dropping out. They came the same day and fixed it in under an hour. It was such a relief to have it working properly again. Highly recommend!"
Graeme M.
Glenbrook
Verified
"I thought I’d lost all my family photos after my laptop got a virus. Tech Fix IT got it all back! I can't thank Zu enough for saving those memories."
Helen A.
Faulconbridge
Verified
Ready to end your tech frustration?
Give us a call today for a friendly chat about your tech needs. We're here to help!
Or, send us a message
Fill out the form below and we'll call you back as soon as possible.